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Bitdefender Services Won't Load
A few days ago I have updatet my Win 10 (1511 to 1607) without any problems, all my programs worked ok.
Today I did a clean install of Win 10 build 1607 and everything was perfect until I instaled my Bitdefender Internet Security 2016.
After rebooting the Bitdefender services took about 5 min to load, that's 5 min of no protection.
When I open a program it instantly makes connection to the internet, when several minutes later the Bitdefender services are loaded and I restart that same program then I can choose if I want the program to make connection to the internet or not.
I used the same setup on Win 8.1 and 2 previous builds of Win 10, why is Bitdefender having that problem and what can I do about this.
Kind regards,
Hoss
Comments
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I use Internet Security 2016 build 20.0.29.1517
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Hello Hoss,
Please check your Inbox as you should have received steps to run our diagnostic tool, please reply to the email with the generated log.
Ticket number : 2016080807460001
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Thanks sorin for the quick response.
The requested file is on its way to you
Kind regards,
Hoss
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I have the same problem with the Bitdefender services.
It takes about 5 minutes before the work after (re)booting the pc.
I have: Total Security 2016 and running W10 64x
When I run the bdagent.exe manually, BitDefender starts right away.
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Sorry but I didn't recieve an email(also not in the spambox)
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Hello,
The email was directed at Hoss for his situation as it is not just a simple delay.
Arjantje72, let me know if you have an entry for the Bitdefender AgentTask in your Windows Task Scheduler.
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Sorry I misread the post.
But I have an Bitdefender Agent entry running after booting the pc.
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@Arjantje72 please let me know what timer do you have setup on the Bitdefender AgentTask
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I don't know exactly what you mean.
But I timed my reboot and after I see my desktop, it takes 4:55 Minutes before Bitdefender Agent starts running.
I Unstalled Bitdefender A couple times with the Bitdefender Uninstall tool, but he problem stays the same.
It happened after the W10 anniversary update, before that I never had that problem.
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The triggers are:
Delay 15 minutes and repeat is 30 minutes.
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