Help Please!how To Add Exclusion After Scan
I need help Bitdefender detected file that is safe as virus and i want to not to delete it .When i click taqke no action it will warn me again in new scan of that file.WHY ISN'T THERE WAY TO ADD IT TO EXCLUSIONS???PLEASE HELP!!!!
Comments
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Hello,
Please follow the steps from the article below to add the files and folders to the exclusion list.
http://www.bitdefender.com/support/how-to-add-exclusions-(exceptions)-in-bitdefender-2016-1467.html
Also if you feel that the file is a FP please use our submit form for our labs to analyze it and remove detection.
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Why there is no option to add to exclusions after scan.It only shows take proprer actions,delete.....Why there is no add to exclusions and in what case bitdefender add any file to quarantine.I never seen any file added to quarantine.
I think Bitdefender Total Security is really complicated.When I want to add file (Get Variant Razy 88818) to exclusions I need to race with antivirus because Bitdefender is too fast.I don't even get to the exclusions tab and Bitdefender already moved that file again to qurantine.So,I need to turn off my antivirus to go to exclusions tab and add this file.But there is antoher problem.When I scan folder where that virus is Bitdefender shows me again the warning about that file.WHY????On System scan or Quick Scan it doesn't show me warning.And one more thing,why when scan finish and threats are found,why is there no option add to exclusions.I am asking technical support and developers not to ignore this topic because they should work on exclusions.
Why you all ignore me0 -
Hello,
Sorry to hear about the situation you encountered, I have forwarded your feedback to the proper department as a feature request.
Also please keep in mind that this is a forum and spamming is not acceptable.
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