Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Cant activate product

Options


After i've installed Total Security 2017 i get this message if i try to activate my product / login:


 


untitled.jpg


 


I already tried the command prompt commands + restarting my PC, but it didn't fix the problem



Quote



ipconfig /flushdns
ipconfig /release
ipconfig /renew
netsh winsock reset catalog
netsh int ip reset



 

Comments

  • Math_Matei
    Options





     





     








     















    Hello!

    I have a question!
    You install Bitdefender TS 2017 
    from Bitdefender Central?

    If you install from there, activation will work!


     


    Good luck!






    Windows 11 Pro - 11th Gen Intel Core i9-11900KF @3,50 GHz, 128.0 GB RAM

  • Sven
    Options


    I installed from Central


    I've done:


    -> My Devices


    -> Install Bitdefender

  • Math_Matei
    edited October 2016
    Options

    Sven, definitely a technician Bitdefender will help  troubleshoot your problem!








    For the forum in English, Sorin G. and the Forum in German, Michael BD


    You posted your problem on the 2 sections

    A little patience, please

    It is still Sunday!






    Windows 11 Pro - 11th Gen Intel Core i9-11900KF @3,50 GHz, 128.0 GB RAM

  • Sorin G.
    Options


    Hello,


     


    Please ensure your network card has the latest drivers installed.


    Also please disable your router's firewall to ensure there is no conflict.


    Should the above fail to resolve your situation try using the Google DNS.


    https://developers.google.com/speed/public-dns/