Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Upgrade 16 to 17 - What about Firewall rules?

Options
thorsten0909
thorsten0909
in Install activation


Hi community,


 


I am facing the following problem / question:


I recently renewed my "membership"  from the 2016 to the 2017 version and have been provided a new code.


Since I would like to use the latest version, I could do an upgrade to the 2017 version (might make sense).


The only problem is that I created tons of firewall rules for various programs, requiring these.


Naturally, during the upgrade process, the 2016 version is removed, bfore the current version is installed.


Will Bitdefender also remove all my previous setting or are they imported in the new 2017 installation?


If they are removed, is there a way to export them before uninstall and import to the new installation?


I already asked the support three or four days ago - but unfortunately received no reply so far...


Thanks for all your help!

Comments

  • Sorin G.
    Sorin G. ✭
    edited November 2016
    Options


    Hello,


     


    All rules are reset upon uninstall/install.


    At this time there is no option to export/import settings, however a feature request has been made.

All Time Leaders

Categories

Defenders of the month