Subscription Renewal Question

DenisG

Hi all.

I have received notification that my previous 3 year subscription is about to run out and offering a special discount to renew but only for one year. Bitdefender are offering a new 3 year deal as a new purchase on 2017 Total Security which I am already running. Does anyone know if I purchase this, will it activate on my existing account or will I have to delete and re-install?. I can't seem to find this information anywhere.

Many thanks in advance.

Denis.

 

Sorin G.

Hello,

 

After you activate that subscription is best that you use the uninstall tool to clean the machine from the old version, afterwards install the 2017 from Central.

http://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2016_UninstallTool.exe

http://www.bitdefender.com/support/upgrading-to-bitdefender-2017-on-my-computer-1711.html

For more details regarding the subscriptions, its best to contact our commercial team at bitsy@bitdefender.com