BIS upgrade to 2017 can't start

gfx

On my side this upgrade procedure to v.2017 do not work (Bitdefender IS 2016 on Win10PRO x64).

After download .exe file (with my BD Central Account), when I start the installer (run as administrator), nothing is happening... absolutely nothing.

Is anybody know what is the reason?

Sorin G.

Hello,

 

Firstly please ensure that you removed all other security solutions from the machine.

Secondly run the Bitdefender uninstall tool to ensure the older version is completely removed from the machine

http://www.bitdefender.com/uninstall