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The procedure entry point could not be located

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Hi,


I updated today Bitdefender from 2015 to 2017 and after it, whenever I try to open a program, or even my Live Mail, I get this message "The procedure entry point ... could not be located in the dynamic link library api-ms-win-crt-runtime-[1-1-0.dll"


I was tried to install Visual C ++ Redistristributable but again I get the same message.


Please advise what should I do to fix this issue. In the worst scenario I can go back to Bitdefender 2015. Anyway, very disappointed.


Thank you  Dumitru


 


 

Comments

  • Sorin G.
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    Hello,


     


    Please let me know what windows version are you running on that machine.


    I am assuming Windows 7, if yes, you need to update your system with the latest patches.