Internet Security vs Antivirus Plus Licensing

Coolshrek
Coolshrek
in Install activation


Hi,


I bought Internet Security 2017 (not sure why) but since I have problems with it, can I re-install just the Antivirus part of it? Is that something that is possible or I have to downgrade my licence somehow and then download and install Antivirus Plus 2017 itself?


Thanks.

Comments

  • Sorin G.
    Sorin G. ✭


    Hello,


     


    You can contact our support team via bitsy@bitdefender.com and request to have the product downgraded.


    As your subscription dictates what product is installed on your machine and you cannot install it partially.


    Also let us know what issues have you encountered with the product as we may be able to assist.

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