Install total security 2017

eligator

Hi

I'm trying to install total security 2017, but i keep get an error message:

"Setup has encountered an error"

"Setup was unable to install drivers on your system"

I uninstalled total security 2016 with Bitdefender 2016 tool

I also used the System File Checker tool to repair missing or corrupted system files, but everything is fine.

I use Win 7 ultimate 64 bit

 

Please let me know what to do

 

Thanks

 

Eli

 

 

Alternator

Hello Eli ! 

Welcome to Bitdefender forums...sorry for the late reply. 


Have you tried to run 2016 uninstall tool in safe mode?

You should probably look for leftover files in registry and system, and remove them before trying to install 2017.