Bank program does not work 100%

I have Bitdefender Antivirus Essential 2015

I have problems working with my bank program KBC Touch Bitdefender Safepay. ( Belgium Banking program)

Some operations can not do - I can not read information on the computer on which Bitdefender is installed.

eg: Taking excerpts I can not read,

I wish Bitdefender (Bitdefender Total Security 2017) will install on all my computers but keep me from actually doing so.

Left : Without Bitdefender - right : With Bitdefender

58ee13468a859_image-2017-04-12(1).jpg.8c50bf96d2637f87a96626193f676aa6.jpg 58ee13dc04a8a_image-2017-04-12(2).jpg.c564e86239e1f5edc047a5c690939134.jpg

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Hello,

What operating system are you running on that machine ?

Does this issue persist when using a normal browser?

Hello,

On both computers, Windows 10 home.

Both computers I use Google Chrome

Hello,

Please contact our support team via bitsy@bitdefender.com with the logs from the Bitdefender Support Tool attached to further investigate.