Install causes system to hang during install scan

Hi I'm trying to install the latest version of bitdefender free. I've run the previous versions for awhile without issue.

While installing, on multiple occasions, the system hangs during the install scan phase. Each time it is at 53-55%.

I've uninstalled and deleted other protection software. I've tried installing it offline. I installed it on another system in my network without issue.

I'm at my wit's end. Any thoughts?

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Chrisrocksok

Hi I'm trying to install the latest version of bitdefender free. I've run the previous versions for awhile without issue.

While installing, on multiple occasions, the system hangs during the install scan phase. Each time it is at 53-55%.

I've uninstalled and deleted other protection software (and the previous edition, which installed and ran fine). I've tried installing it offline. I installed it on another system in my network without issue.

I'm at my wit's end. Can anyone help?

Firdovsi

Please download the Bitdefender uninstaller tool https://www.bitdefender.com/uninstall/ then select the option whether if you are using a trial version or the paid one.