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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Cannot Activate Bitdefender Antivirus Plus
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I purchased Antivirus Plus 2017. In Central my subscription is active, but when I try to add my computer, I get the message "The key was already used to generate a subscription." I have logged out and reinstalled, but am having the same issue.
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Hi batcya1208,
You can use the Bitdefender uninstall tool to get rid to some unwanted leftover on the machine.
http://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2017_UninstallTool.exe
Reinstall this (go to Central) to refresh everything.
If issue still persists, please contact support: https://www.bitdefender.com/support/contact-us.html
Cheers!
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