Realtime Protection disabled itself and won't reenable

I checked on Free Edition today and noticed Protection Shield was set to off. I tried turning it back on, but it instantly just turns off again. I thought maybe I would be able to fix it by uninstalling and reinstalling, however when I try to uninstall, I get an error with

Quote

You do not have sufficient access to uninstall Bitdefender Antivirus Free.

Please contact your system administrator.

I am the only account on this computer and it is an administrator account.

So currently I'm stuck with a not working Free Edition along with no ability to uninstall it. What can I do?

Windows 10 Pro (32-bit)

BD Free 1.0.8.20

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Comments

Firdovsi

Download this uninstaller tool then run it as an administrator.

https://www.bitdefender.com/site/view/uninstall_consumer_trial.html

Seto Ambara

Hi I had the same problem when installing bitdefender in my friend's computer. Try this one to uninstall:

1. download bitdefender uninstaller tools from bitdefender website: https://www.bitdefender.com/uninstall/

2. Run the program to uninstall it

If still not working:

1. create shortcut of bpinstaller in your desktop (location: c:\program files\bitdefender antivirus free\kitinstaller\bpinstaller.exe")

2. Open shortcut properties, in target tab where you can see: "c:\program files\bitdefender antivirus free\kitinstaller\bpinstaller.exe", add action = uninstall so the target will become: "c:\program files\bitdefender antivirus free\kitinstaller\bpinstaller.exe" action = uninstall

3. Right click on the shortcut, run as administrator.

Hope it helps!

morrigan25

It happens first when their is another antivirus or any security application that could interfere with the Bitdefender software, I think about 2 years ago I got the same issue and somehow after I uninstall it it works perfectly. /index.php?/profile/210110-seto-ambara/&do=hovercard" data-mentionid="210110" href="<___base_url___>/index.php?/profile/210110-seto-ambara/" rel="">@Seto Ambara thanks for your information, it is really helpful anyway.