Remote Control Frezzing TV and VCN

iliq

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Hello i Posted this post because I feel like problem is quite simmilar.

I am using both  teamviewer and VCN Server

Both are added to Firewall as exceptions, both folders are added as exception.

When I use Teamviewer with my laptop I often have problem that my mouse and keyboard works but my view is frezzed, eg I can post this post looking at laptop screen but not do it while looking at my desktop screen while using keyboard and mouse from desktop.

When I am using VCN Server with my ipad, Display also freeze often.

I am sure those are problems with bitdefender becasue when I was using those stuff with my old antivirus kaceperski they were working good (after changing to not block internet connection with them, while I was using them).

Best Regards, Pawel

iliq

Hello ANyone Help?

 

Sorin G.

Hello,

 

Please contact our support team via bitsy@bitdefender.com with the logs from the Bitdefender Support Tool attached to further investigate this issue.

https://www.bitdefender.com/consumer/support/answer/1733/