Tools Encountered an Error

MarcHoppe
MarcHoppe
in Tools


On all three of my Win systems with BDTS 2018 installed I get the message shown in the link below.  Clicking "Enable Bitdefender Tools" does nothing. Am I missing something ? Is there a separate installation for Tools ? I have used them before on various system but that was with BDTS 2017. Also I can't upload a simple 7K .png file here. I'll start another thread for that issue....


https://sites.google.com/site/teksonik/screenshots/BD Tools-2.png?attredirects=0

Comments

  • Sorin G.
    Sorin G. ✭


    Hello,


     


    Please contact our support team via bitsy@bitdefender.com with the logs from the Bitdefender Support Tool.


    https://www.bitdefender.com/consumer/support/answer/1733/


    Usually a update and a reboot fixes this issue.

  • MarcHoppe
    MarcHoppe


    I have updated and rebooted all three of the systems that have this issue. Never mind.  I'm not Beta Testing Bitdefender software any more. I love BD TS but it's gotten so sloppy that it's become an annoyance. You might want to consider hiring some Beta Testers.

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