Bitdefender Has Poor Customer Support

muxcomputing

I paid my 29.95 for bitdefender. They credited my visa, but they did not provide me with a license key.

I have been playing mr. tap-dance around the totem pole for 3 hours, bitdefender says it is digital river's fault, digital river says it didn't get billed, visa tells me I have been charged.

IS THERE NOBODY that accepts any accountability any more for customer disatisfaction?

Bill Gates said "your most unhappy customers are your greatest source of learning" - BitDefender could get a university degree on my disatisfaction.

matabufalez

I paid my 29.95 for bitdefender. They credited my visa, but they did not provide me with a license key.

I have been playing mr. tap-dance around the totem pole for 3 hours, bitdefender says it is digital river's fault, digital river says it didn't get billed, visa tells me I have been charged.

IS THERE NOBODY that accepts any accountability any more for customer disatisfaction?

Bill Gates said "your most unhappy customers are your greatest source of learning" - BitDefender could get a university degree on my disatisfaction.

Hy!

You can enter to the LiveAssistance 24/7 and contact with Customers service,it will solve your problem

Niels

Hello Muxdata,

Did you already viewed in your trash/spam folder of your e-mail client?

If that isn't the case contact digital river here.

Kind regards,

Niels