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Bitdefender Free blocking youtube videos?

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Since yesterday, I can still access youtube.com, but I cannot play any videos, using Windows 7 and Firefox browser (56.0.2).  Adding youtube.com to the Exclusions list does not help. But the moment I turn "Protection Shield" off in BitDefender Free, the videos start playing normally. 




 



Quote



 


Product Information


Antivirus Free Edition 1.0.11.5


Last update time: -


 


Antimalware Engine Properties


Engine version: -


 



And why is it not reporting the engine version and update time???  It looks like last update was yesterday (2/16) morning.


Not sure what is going on.


Anyone else seeing this?


Thanks!


 


PS:  It has also started blocking a lot of legitimate websites in the past few days all of a sudden.  Not sure if this is all related...


 


 

Comments


  • I too am experiencing problems, since the latest update, watching streaming video sites: youtube, twitch, and crunchyroll so far.  I have to disable BD AV Free to watch them.


    Antivirus Free Edition 1.0.11.5


    Last update time: 2/17/2018 15:52:33


    Engine version: 7.75009

  • Rampant
    Options


    /index.php?/topic/78325-online-music/" rel="">https://forum.bitdefender.com/index.php?/topic/78325-online-music/


     


    Hi guys! I have not been able to solve the problem for two weeks already, I sent all the necessary data to technical support, but there are no results. I understand the problem with certificates, but I do not know how to solve it.

  • Earl60
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    Running Windows 10 I am having same issues . Also using Opera ,Firefox and Edge all with same issues.I have uninstalled and reinstalled Bit-defender Free .I do like that you offer a free program but,its useless if it is broken !


  • This is most likely related to

    /index.php?/topic/78422-err_ssl_protocol_error-starting-with-bdav-update-to-10115/&do=embed" style="height:325px;max-width:502px;">


     


  • Hi guys. I am also experiencing this. here is my reddit post about this problem


    /index.php?app=core&module=system&controller=embed&url=https://www.reddit.com/r/techsupport/comments/7yayuz/err_ssl_protocol_error/" style="height:764px;">


    Did manage to do a bandaid solution by installing a proxy extension for chrome.