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Event ID: 7026 at boot

RickV
RickV
in Protection


Hello,


I just received the last Bitdefender update, and now I have this error in the windows event viewer at boot :


"Event ID: 7026, Message: The Following boot-start or System-start Driver(s) failed to load: atc"


I guess "atc" stands for "active threat control". What is wrong ? Do you guys really test your updates before putting them online?

Comments

  • RickV
    RickV


      I forgot the following info : I'm using Bitdefender Antivirus Plus 2018 on Window 7 x64. I just renewed my subscription last week...

  • Sergiu C.
    Sergiu C. ✭


    Hello, 


     


    Please create a support tool log and send it to us at bitsy@bitdefender.com . You can download the log-creating tool from here: http://bitdefender.com/diagnostic


     

  • RickV
    RickV


    Hello, I have uninstalled the software with the uninstall tool. After reinstallation the message is gone.


    It was indeed a bug introduced by the update.


    Thanks, bye.

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