.index files

WebMaximus

I have a number of files called things like 29fd7968-3873-471a-8b44-5afba214a3d6.index about 2 MB each. They are located in random folders and I have a couple of them spread over my disks/partitions.

Someone told me these kind of files could indicate some kind of malware or virus. I scanned the files and I also completed a full system scan which came out clean so I doubt that is the case here.

Was wondering if these files maybe are generated by Bitdefender Antivirus Plus?

I also tried creating a support ticket but got the error message shown in the attached screenshot.

Then one last question - how do you get into this forum from the Bitdefender home page? Every time I want to ask something in here, I have to perform a Google search to find this place.

Stefan I.

Hi /index.php?/profile/213780-webmaximus/&do=hovercard" data-mentionid="213780" href="<___base_url___>/index.php?/profile/213780-webmaximus/" rel="">@WebMaximus,

To be able to give you an accurate verdict on the files in question please send us an email at bitsy@bitdefender.com with a detailed description of this situation, a couple of screenshots showcasing where you've located them in your device and a sample of said files in a password protected archive. ( the last part is required so that should they contain any malicious content we'll be able to receive them unaltered)

As for the forum related question, from our home page scroll to the bottom of the page -> click on Support -> pick the Forum option ( or you can bookmark this URL: https://forum.bitdefender.com/ )