Firewall problem ...?
Hello,
i own the latest Version of Bitdefender Total security 2019, and when I’m trying to okay video game, I can’t... cause my game can’t get connected to the server ... cause of the protection?
when I delete the program I can run the game when I install tir I can’t I allowed on firewall etc but not working please help.
sorry for my bad English
Comments
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What is the URL of the game you're trying to connect to?0 -
11 minutes ago, flyboy47 said:
What is the URL of the game you're trying to connect to?
http://mhfg.capcom.com.tw/index.html
this one please0 -
You might try adding the URL to the exception list and see if that helps (Protection > Online Threat Prevention > Exceptions). Did you check the Notifications section to see if Bitdefender blocked the connection?0 -
I did0 -
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Your screenshot shows that you have a notification available to view. What is is saying?0 -
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That's not a Firewall issue, but a Web Protection issue.
Try first setting firewall module to home/office network.
Try disabling Online Threat Prevention module and check if you can connect
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Hello /index.php?/profile/215236-skyhel/&do=hovercard" data-mentionid="215236" href="<___base_url___>/index.php?/profile/215236-skyhel/" rel="">@Skyhel ,
Can you please also reach our support team regarding this by sending an email at bitsy@bitdefender.com ?
Once you do so, you can post here, and we'll take over the case.0 -
1 hour ago, Sergiu C. said:
Hello /index.php?/profile/215236-skyhel/&do=hovercard" data-mentionid="215236" href="<___base_url___>/index.php?/profile/215236-skyhel/" rel="">@Skyhel ,
Can you please also reach our support team regarding this by sending an email at bitsy@bitdefender.com ?
Once you do so, you can post here, and we'll take over the case.
Thanks you sooo much ! I’m going to do it now0