Normally when a System Scan starts, it churns through the files at a reasonable rate, finishing the scan of my single hard drive in about an hour or less. Today it started, then stalled at 4%, displaying:
File: c:\Windows\System32\wshbth.dll (which is a 32 kb file)
Scanned items: 237 (and not increasing)
Elapsed time: 24:12 (and increasing)
The hard drive light is not solid green (which it usually is during a system scan), but is in fact mostly off unless I do something else in some other program to access the hard drive.
I updated Bitdefender Total Security 2019 and restarted the computer, but nothing changes. The display in the Full System Scan window does not change except for the elapsed time. A Quick Scan runs and completes with no problem. Previous System Scans completed successfully.
Edit >> Windows 10 Pro, fully updated.
I haven't changed anything on my computer recently. Is this a Bitdefender problem?
Thanks,
John B.