Is bitdefender working correct?

Mahdi564

HI.I install bitdefender 23.0.14.61 and after updates my pc is hanging and not working good and startup of bitdefender very slow

after I open bitdefender I turn off real time optimization(before I turned on it)

Can real time optimization make my pc like hanging 

I should say I uninstalled another security product and without restart then I install bitdefender and some services of that av is working

what is the problem and if problem persists what should I do

my version of bitdfender in control panel is 23.0.14.61 but in about is 23.0.16.72

Sergiu C.

Hi Mahdi, 



If your previous security solution has a removal tool on this page, please run it, then restart the computer:

https://www.bitdefender.com/consumer/support/answer/2625/

Afterwards reinstall Bitdefender and check if the issue is still present. You can use an uninstall tool for Bitdefender from this page:

https://www.bitdefender.com/site/view/uninstall_consumer_paid.html

Thank you.