Bitdefender Free "update failed" error -2019.


Hmm, I wonder what is wrong? Yesterday were last time that update were completed, since today seen many of these errors, last time I had these like in summer 2018 when I started use BD free for first time, not long after that devs on their Bitdefender forums told that hotfix is coming (of course I don't remember anymore, which error number were on those problems)


You can see pictures for more information.

updatedfailed.png

lastupdatetime.png

Comments


  • Hello,


    We've recently pushed a new kit in the initial install image that should address this. Please follow the steps below and let us know if everything is ok afterwards:


    1. Download and run the uninstall tool below:


    https://www.bitdefender.com/files/KnowledgeBase/file/BD_Free_Uninstall_Tool.exe


    2. Restart your device when prompted


    3. Download a new install kit from https://www.bitdefender.com/solutions/free.html and finish the install process.


  • It looks like version were updated to 1.0.15.86, from 1.0.15.81 and it seem to update fine again.


  • About 4 months ago also had this error *2019 and i think it was deu loss of signal from internet ( a disconnect) i had to uninstall it because it didn't update anymore.


    I never had such a thing with anyother AV.... hope they found/find the isseu.


     



    On 2/1/2019 at 12:58 PM, StrikeFIN said:



    It looks like version were updated to 1.0.15.86, from 1.0.15.81 and it seem to update fine again.



    Its a pitty that we can not view any changelog to see what has been fixed with every update.