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Unable to open main GUI

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I have a recurring problem with the Home Scanner on Windows (10 Home 64 bit). If I right click on the icon in the notification area & select either Open or Scan Home Network, all that happens is a small blue circle appears & disappears shortly afterwards, nothing else happens. If I select About then I do get the product information page come up OK. If I uninstall it, download the current version & re-install it, it is fine for a couple of weeks & then the same problem re-occurs.

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