BitDefender is blocking Widivinecdm on Firefox

Blacklight

I'm having a problem where Bitdefender is blocking Widivinecdm on Firefox when the "Protection Shield" is turned on.  I can't run Netflix at all while this is running.   It has no problem with Widivinecdm on Chrome.  This issue only affects it on Firefox.

Roxana G

On 8/2/2019 at 2:31 AM, Blacklight said:

I'm having a problem where Bitdefender is blocking Widivinecdm on Firefox when the "Protection Shield" is turned on.  I can't run Netflix at all while this is running.   It has no problem with Widivinecdm on Chrome.  This issue only affects it on Firefox.

Hello Blacklight,

We could not reproduce the issue. Please try to reinstall the Bitdefender certificates as it follows:

- open Firefox

- press on the menu button in the upper right that looks like three bars one under another

- go to Options

- go to Privacy & Security

- press on View certificates

- go to Authorities

- delete any Bitdefender entries in the list

- press on Import

- navigate to C:\Program Files\Bitdefender Antivirus Free\web\mitm_cache

- select Bitdefender Personal CA.avfree000000 and press on Open

- check all the boxes you are prompted with

- press on next until the certificate is installed

- in the same certificate window, click on the Bitdefender Personal CA.Net-Defender certificate, then on Edit Trust

- check the box "This certificate can identify web sites"

Restart Firefox and let us know if everything is OK. A restart of the computer may also be required.

Let us know how it goes.