After update, BD Free keeps asking me to reboot.

Isky

After the last message, I got a message that BD Free needs to reboot for the update to be finalized. Problem is that I've rebooted countless of times, and I still get the remark that I need to reboot to install the update properly. I've booted it using the reboot button on BD, I even rebooted normally using the windows shut down option. I even deleted the event message thinking that it might keep triggering the reboot message, but nope - the message comes back again, and the pop-up continues to remind me to reboot. I suppose I can ignore it, but I then have no idea if the update is faulty or is installed incorrectly.

Roxana G

Hello Isky,

 

Please try to reinstall Bitdefender using the uninstall tool below:

https://www.bitdefender.com/files/KnowledgeBase/file/BD_Free_Uninstall_Tool.exe 

Reboot your PC after and then reinstall Bitdefender Antivirus Free. Now check if you still receive the notifications to reboot.

 

 

 

Isky

LOL. Initialization failed error trying to install. I'll give this another go, if not I'll just find something that works.

Roxana G

18 hours ago, Isky said:

LOL. Initialization failed error trying to install. I'll give this another go, if not I'll just find something that works.

Hello Isky,

If the installation still fails, please send us an email at bitsy@bitdefender.com and include in your email the bdinst files from C:\Users\yourusername\AppData\Local\Temp.