Bitdefender Free causing HP printer print error/spooler
Windows 10 1903. HP Deskjet F4180 printer. Receiving print error traced back to spooler since updating to Windows 10 version 1903. Have to clear spooler every time to print. Printer worked fine using Bitdefender Free on Windows 7 and Windows 10 1809. Problem started with 1903 update. Turning off Bitdefender Protection Shield returns normal printer operation without any hiccups. Only took me a week and a half to figure this out. LOL. Also, having no problem printing to borrowed Canon MG3600 series printer. Anyone know of a fix? Would like to continue using Bitdefender, but printer issue is a real deal breaker.
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Additional Info - Have cleared spooler using HP Print & Scan Doctor and Windows Troubleshooter with slightly different results, but no permanent fix. Anyone else having similar issue or know how to exclude printer operations?0 -
Reply deleted. Read forum rules. Have not tried direct email to Technical Support. Sending email now.0 -
Kindly contact us at bitsy@bitdefender.com and reply to this thread with the support ticket number. We will need to further investigate upon this matter.
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7 hours ago, Alex D. said:
Kindly contact us at bitsy@bitdefender.com and reply to this thread with the support ticket number. We will need to further investigate upon this matter.
Received New Open ticket: 2019112901470001
Thank you0
