There's a red "At Risk" message at the BD start-up screen, even after several scans and re-boot. Does anybody know how to clear this?
Hello /index.php?/profile/218165-lee-jones/&do=hovercard" data-mentionid="218165" href="<___base_url___>/index.php?/profile/218165-lee-jones/" rel="">@Lee Jones,
We would need to investigate the situation you're encountering via the ticketing system.
Please email us at bitsy@bitdefender.com and reply to this thread with the support ticket number that you'll receive as an automatic reply to your mail.
Thank you Alex. My ticket number is 2019121901390001, but I haven't heard from support in several weeks.
Thank you, I have now located your ticket. Please accept our apologies for the delayed answer.
We're looking forward to your reply via the ticketing system.
