Bitdefender Free 2019, Protection has stopped working, cannot reactivate
Sorry if I post this in a wrong forum, but I find the huge number of subforums and archives on this site very confusing.
I've been using the free version of Bitdefender since November 2018. Suddenly, I recently noticed that my protection is inactive and my system is "at risk." When I try to activate protection, error message just says "Failed to activate protection. Please Retry." Also, I cannot do any scans, I just get the error message "Starting System Scan Failed." Progam Version is shown as 1.0.17.164. I'm running on Windows 7 Home Premium.
Windows action center also warns that Bitdefender is turned off.
Help?
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I just found your question. I have the same one for 2020: https://community.bitdefender.com/en/discussion/82063/bug-or-issue-bitdefender-shows-failed-to-activate-protection-please-retry-error#latest
Hopefully, someone will answer one of our posts. If I do get an answer to my post, I'll post it to you as well. Cheers @paperjam!
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@paperjam : I got a fix (sort of). I posted to the forum but ended up asking RedsFan on this forum post: Uninstalling Bit Defender Antivirus Free in Windows 7 Home Premium. I used the uninstall tool RedsFan suggested and reinstalled. It works now (after testing for a day). I'm not sure what caused the original issue and hopefully it won't return.
Hope this helps you too!
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