Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Trojan.agent.akdk - What Is It?

Options

My Bitdefender 2008 has picked up the following malware:


Trojan.Agent.AKDK in file 'imgtask.exe' in C:\Windows. The program was loading at startup. I


The problem I have is:


1. I can find no information about this file on Google.


2. The virus or Trojan isn't listed on Bitdefenders Virus Definitions file, so I have no idea what kind of damage it is meant to be doing/have done.


I'm trying to find out whether this is a false positive. I have a feeling the file is related to drive imaging or something similar, but cannot find out any more information. The file is in quarantine, and I don't want to delete it just yet, before I can assess whether it's a problem or not.


Any help would be gratefully received.


Rgds


David

Comments

  • rootkit
    Options

    Please upload the file(s) in an archive, protected with the password infected.


    Attach the archive in your next post here.

  • Please upload the file(s) in an archive, protected with the password infected.


    Attach the archive in your next post here.


    How do I upload a quarantined file? Where on my machine does Bitdefender put quarantined files? If I try to restore the file, Bitdefender immediately isolates it again and puts it in quarantine. It's the only file in my quarantine by the way.


    Thanks


    David

  • well i use 2009 total and you should notice the "SEND" button under the quarantine window. :)

  • csalgau
    Options

    The easiest way to access those files is to restore them to disable BitDefender's realtime protection, restore the files from quarantine to a folder on your drive, compress and password the files then reenable realtime protection.