How do I turn on the Web Protection on my Sky 5.0 Pro II android phone. I can't find it under Accessibility settings or anywhere else on the phone. Can someone help, as I am not getting any protection when surfing the web. Thanks
Hello @Duck_Digger_2020
You are all set. Based on different android devices, option will be slightly different in accessibility screen.
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Thanks for the help. I still can't locate it anywhere. I can't even see anything like 'More download services" anywhere. I have search everywhere in the Settings and can't see anything to turn on protection. I think this cell phone is pretty bad, might be time to upgrade.
Hello @Duck_Digger_2020 ,
What is your android version?
Also Please send a full screenshot of accessibility screen.
Android Version 7.0
Having trouble uploading the screenshots. Error 400.
May be you can take a photo using another phone and upload here.
Also you can report the issue in Bitdefenders support section: https://www.bitdefender.com/support/contact-us.html?last_page=ConsumerCategory
They will response back to your email.
If you find this response helpful, please mark it as accepted / agree.
The above are the screenshots of my Accessibility screens. Hope this can help.
Thanks for the screenshots. This might be a device specific thing, the accessibility settings might be hiding somewhere else. Options might be at different locations based on manufactures and android flavours the phone is running.
https://youtu.be/Gh0GzDLMn74
This is the phone you are having right? Seems like pretty old. But dont worry, according to minimum requirement of bitdefender it is designed to work on android 4.1 and above.
Maybe you can create a ticket directly to support team with all these info. They will report back to your email. https://www.bitdefender.com/support/contact-us.html?last_page=ConsumerCategory
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Thanks . I think I will forget about Bitdefender on this phone. Will update my phone in the future. Thanks for all the help.
@Duck_Digger_2020 ,
Upgrading the phone from the too old android 7 device is really a good idea !
