Update Finished - System Reboot Loop...

Torquemada
Torquemada ✭
in Antivirus

Hello all.

New User, so apologies in advance if this post is in the wrong section.

I'm using the Free Version (just updated to 1.0.17.222) on a Windows 10 laptop.

Despite several Reboots now (using the front page option to take me into the Reboot option screen), I keep getting the message to Reboot again.

This is NOT the first time I've had this, and previously I've had to do an Uninstall & Reinstall of the product.

Anything I can do (or am I doing something wrong) to fix?

Thanks in advance!

Comments

  • hbushell
    hbushell ✭
    edited March 2021

    I've just started getting this reboot message on my free BitDefender, latest version, Win 7 system as well. I've rebooted using the Bitdefender GUI as requested but I have done it 3 times to no avail.

  • hbushell
    hbushell ✭
    edited March 2021

    Bitdefender tech support sent me a link to download an uninstall tool for their free version A/V. I ran it and then reinstalled the program afterwards. So far all seems ok... I have had no requests to reboot.


    http://www.bitdefender.com/files/KnowledgeBase/file/BD_Free_Uninstall_Tool.exe

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