Backdoor Agent Ark. Need Help

I work on this computer and need it running asap. I run symantec antivirus and apparently that didn't catch it. It started when symantec would pop up and say that trojans where found and quarantined. Fine. Then it started happening about every hour. Same files. So now my comp is unworkable and frezes every 10 seconds. (took me 1/2 hr to get the HJT file.) I am a complete noob but it seems I should start with posting the HJT log.


Thanks in advance,


Logfile of Trend Micro HijackThis v2.0.2


Scan saved at 3:13:44 PM, on 10/2/2008


Platform: Windows XP SP2 (WinNT 5.01.2600)


MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)


Boot mode: Normal


Running processes:


C:\WINDOWS\System32\smss.exe


C:\WINDOWS\system32\csrss.exe


C:\WINDOWS\system32\winlogon.exe


C:\WINDOWS\system32\services.exe


C:\WINDOWS\system32\lsass.exe


C:\WINDOWS\system32\svchost.exe


C:\WINDOWS\system32\svchost.exe


C:\WINDOWS\System32\svchost.exe


C:\WINDOWS\system32\svchost.exe


C:\WINDOWS\system32\svchost.exe


C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe


C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe


C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe


C:\WINDOWS\system32\spoolsv.exe


C:\WINDOWS\Explorer.EXE


C:\PROGRA~1\SYMANT~1\VPTray.exe


C:\Program Files\UltraMon\UltraMon.exe


C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe


C:\WINDOWS\RTHDCPL.EXE


C:\WINDOWS\system32\RUNDLL32.EXE


C:\Program Files\UltraMon\UltraMonTaskbar.exe


C:\Program Files\Common Files\Symantec Shared\ccApp.exe


C:\Program Files\iTunes\iTunesHelper.exe


C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe


C:\Program Files\Spyware Doctor\pctsTray.exe


C:\Program Files\DAEMON Tools Lite\daemon.exe


C:\WINDOWS\system32\ctfmon.exe


C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe


C:\Program Files\Bonjour\mDNSResponder.exe


C:\Program Files\Symantec AntiVirus\DefWatch.exe


C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe


C:\WINDOWS\system32\nvsvc32.exe


C:\WINDOWS\system32\java.exe


C:\Program Files\PostgreSQL\8.3\bin\pg_ctl.exe


C:\WINDOWS\system32\PnkBstrA.exe


C:\Program Files\Spyware Doctor\pctsAuxs.exe


C:\Program Files\PostgreSQL\8.3\bin\postgres.exe


C:\Program Files\Spyware Doctor\pctsSvc.exe


C:\Program Files\PostgreSQL\8.3\bin\postgres.exe


C:\Program Files\PostgreSQL\8.3\bin\postgres.exe


C:\Program Files\PostgreSQL\8.3\bin\postgres.exe


C:\Program Files\PostgreSQL\8.3\bin\postgres.exe


C:\Program Files\PostgreSQL\8.3\bin\postgres.exe


C:\Program Files\Symantec AntiVirus\Rtvscan.exe


C:\Program Files\Viewpoint\Common\ViewpointService.exe


C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe


C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WMP54GSv1_1.exe


C:\Program Files\iPod\bin\iPodService.exe


C:\WINDOWS\System32\alg.exe


C:\Program Files\Symantec AntiVirus\vpc32.exe


C:\Program Files\Internet Explorer\IEXPLORE.EXE


C:\Documents and Settings\andy\Application Data\U3\00001855E8602C00\LaunchPad.exe


C:\Program Files\Trend Micro\HijackThis\HijackThis.exe


C:\WINDOWS\system32\wbem\wmiprvse.exe


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.daemon-search.com/startpage


R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local


O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll


O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll


O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll


O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe


O4 - HKLM\..\Run: [ultraMon] "C:\Program Files\UltraMon\UltraMon.exe" /auto


O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"


O4 - HKLM\..\Run: [skyTel] SkyTel.EXE


O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE


O4 - HKLM\..\Run: [nwiz] nwiz.exe /install


O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit


O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup


O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"


O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE


O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"


O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime


O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe


O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"


O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"


O4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"


O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe"


O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe


O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE


O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000


O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll


O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll


O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll


O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll


O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe


O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL


O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe


O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe


O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe


O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe


O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll


O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx


O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll


O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe


O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe


O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe


O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe


O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe


O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe


O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe


O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe


O23 - Service: Linksys Updater (LinksysUpdater) - Unknown owner - C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe


O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE


O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe


O23 - Service: PostgreSQL Database Server 8.3 (pgsql-8.3) - PostgreSQL Global Development Group - C:\Program Files\PostgreSQL\8.3\bin\pg_ctl.exe


O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe


O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe


O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe


O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe


O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe


O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe


O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe


O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe


O23 - Service: WMP54GSSVC - GEMTEKS - C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe


--


End of file - 9134 bytes


my guess is that "PnkBstrA" and "unknown file in winstock" isn't suppose to be here?

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