Android reports not working

Toptech33

BD tech told me to uninstall and reinstall app. It solved the problem for 1 week. Now I'm 3 weeks out from that and my reports page says 0 apps scanned and 0 URL's detected. I garentee that it's been scanning apps and blocking URL's. But nothing in Reports would tell me that. Now tech support says it's a known problem but wouldn't give me any reference number to that problem. Anyone else seeing this thing? 0's on you Android Reports Page?

Thanks!

Croehm40_

I'm having same issue, haven't spoke with support yet...thought I'd see if there was any solution on here first.

Toptech33

And it's still not fixed. I've reported it way too many times and I'm tired of it. They need to fix it NOW.