SYSTEM SCAN PROBLEM IN BITDEFENDER TOTAL SECURITY

I have installed Bitdefender Total Security in my MSI Modern 15 ryzen 5 after but from the first day itself my quick scan is working but my full system scan is getting stuck at a certain point always which is making my laptop stuck too nothing woks. I have to force shutdown it each time after it stuck. Please let me know the solution or fix this issue through OTA update.

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