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Hi, I cant install Bitdefender security on both my windows 7 and windows 11.

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Mankweng
edited January 2022 in Install & Updates

hi I cant install Bitdefender security on both my windows 7 and windows 11. it says there was an error while downloading one of the installation files.


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  • Mike_BD
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    Hi @Mankweng ,

    Last night I was just installing Bitdefender Total Security on my old rig ( Windows 7 Ultimate) and it worked perfectly, but only after fully updating Windows.

    From what I can see in the screenshot, there might be an issue with your internet connection (actual connection or some software which prevents that download).

    cheers,

    Mike

    Intel Core i7-7700 @ 3.60Ghz, 64GB DDR4 || Gigabyte nVIDIA GeForce® GTX 1070 G1 8GB || WD Blue NAND 500GB + 1TB