Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at:

Thank you for your understanding.

Easeus Todo freezes loading.


Easeus Todo freezes loading.


  • Mike_BD

    Hi @RRS1819 and welcome to the Bitdefender Expert Community!

    And do you suspect Bitdefender Total Security is at fault for Easeus crashing upon loading? (Loading, not actually doing a back-up). More details from you side would help other community members come up with ideas.

    Happy holidays,


    Intel Core i7-7700 @ 3.60Ghz, 64GB DDR4 || Gigabyte nVIDIA GeForce® GTX 1070 G1 8GB || WD Blue NAND 500GB + 1TB

  • RRS1819

    Thank you Mike for your response. I do a full BD system scan once a month. I added an exception of c:\program files (x86)\easeus\todo backup\bin\loader.exe suspecting it may be the cause of the frozen EaseUS BackUp screen. The only way I can fix it is by restoring the previous day's full recovery. It never happens after a Quick Scan or at any other time. Any suggestions or ideas the you or anyone else has would greatly be appreciated.