Bitdefender Free

New_Style_xd

Could you let me know if the site is letting you download Bitdefender free? I try to download it and I can't.

Alexandru_BD

Hello @New_Style_xd

If you are referring to the Antivirus Free, this solution will be officially discountinued on the 1st of January.

An already installed Free Edition will expire on the 31st of December.

The product page will display the option to download a Total Security trial instead: https://www.bitdefender.com/solutions/free.html

MccfamschoolMom

I sprang for the promotional offer to upgrade one's Bitdefender Free Edition to a 1-year/5-device Bitdefender Total Security subscription for US$9.98. I eventually got Bitdefender Total Security installed on my main desktop PC at home, but have not yet been successful at installing it on other devices I use. In particular, I would like to install it on my Windows PC at work. I've logged into Bitdefender Central on the work PC, tried "install on this device," "install on a different device" twice (via email invites once to my home email and once to my work email), and each time the installer stub (Bitdefender Agent) downloads, I click "Yes" at the User Account Control popup for Bitdefender Installation File -- and then nothing happens. I can find the installer stub in my Downloads folder, and have tried clicking it open with both "Open" and "Run as administrator," and still nothing happens. No popup screen showing that the installer is downloading the program, no scold to uninstall conflicting antivirus products, nothing. If I can't get Bitdefender Total Security up and running on my work PC, I'll have to reinstall one of those "conflicting antivirus products," just so that I can have something more than MS Windows Defender protecting that computer. Help!

New_Style_xd

> @AlexandruL said:
> Hello @New_Style_xd
> If you are referring to the Antivirus Free, this solution will be officially discountinued on the 1st of January.
> An already installed Free Edition will expire on the 31st of December.
> The product page will display the option to download a Total Security trial instead: https://www.bitdefender.com/solutions/free.html

Thanks for the info, I will be removing bitdefender free.

Alexandru_BD

@MccfamschoolMom your work PC was still attached to Antivirus Free. Your home desktop is indeed covered by Total Security now. Try to open Bitdefender Central again, using the work PC and repeat the process by selecting the option "install on this device". If installation is still not possible, our technical teams can help troubleshoot this. You can contact our Support Teams by choosing one of the available contact methods here: https://www.bitdefender.com/consumer/support/

@New_Style_xd we will continue to provide detection capabilities and technical support until June, 30, 2022, but will not be enhancing the product with any new functionality updates. I recommend migrating to one of our other products, such as our bestseller Total Security, for complete protection.

As technologies and threats evolve, we need to proactively develop and shape the solution set. The resulting new solutions and feature modifications often lead to a need to discontinue older software revisions and products.