The installer didn't work.

Caiji

I downloaded the installers from the official website.

There is processe in task manager,but they didn't work.

System information：

Alexandru_BD

Hello @Caiji and welcome to the Community!

Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact methods available here:

https://www.bitdefender.com/consumer/support/

Stay safe.