My devices: out of BOX-network

Hi, can someone help me? How can I get a device that is 'out of box network' into the box network? This message is in BD Central.
It is a new iPad. How can it get there?

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Alexandru_BD

Hello @MoMiek

Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams for BOX, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact methods available here:

https://www.bitdefender.com/box/setup/

Stay safe.

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