Automatic updates not working

I have a tabletop computer running win 7. Although I configured the update settings to automatic, Bitdefender does not update and I have to do it manually. How can I solve the problem?

Answers

  • Hello @pip2pip and welcome to the Community!

    Have you checked to see if the update settings are turned off automatically, after restarting the device?

    I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact methods available here:

    https://www.bitdefender.com/consumer/support/

    Stay safe.

    Premium Security & Bitdefender Endpoint Security Tools user