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Update Not Working

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Abra
Abra
in General talk

Hello!


I reformatted my computer yesterday and reinstalled Bitdefender Internet Security v10 (which I bought a 2-year license for and have about 170 days left).


Unfortunately, not only is it not auto-updating about every hour or so as it used to prior to the reinstall, but it will not update when I try to use the Update Now feature.


I got the MD5 error once, but now get the error message:


Update error:


Could not connect to the update server.


Please check your Internet connection and try again.



I have made sure that "Automatic Update is enabled" is checked.


In settings, I have tried every combination of update servers in the primary and alternate locations settings:


http://update.bitdefender.com


http://upgrade.bitdefender.com


http://upgrade1.bitdefender.com


http://upgrade2.bitdefender.com


My internet connection is working fine for everything else, I can check my email, get onto the Internet, etc.


Any ideas on what I can do to get the Update (auto and Update Now) working?


Thanks! :unsure:

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