Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Bdss.exe Using Processor With External Hard Drive

Options

I recently bought a 1TB external hard drive. Soon after I installed it, I noticed my computer slowing down.


The external hard drive also included software (memeo) that mirrors all of the files on your c: drive to the external drive. So when a file gets updated on the c: drive, it copies it to the external. I could understand bdss.exe using CPU during this process.


The problem that I have is bdss.exe is using 45% of the processor during periods of no file activity. Non stop.


I turn off BD antivirus, and the bdss.exe process reduces to 1-2% CPU.


I turn BD antivirus back on, unplug the external hard drive, and the bdss.exe process reduces to 1-2% CPU.


So obviously the combination of BD antivirus and the external hard drive is the cause. I see no way to exclude the external hard drive from antivirus scanning,since the files have already been scanned when they were written to the c: drive.


Any assistance from anyone would be most appreciated.


Dave

Comments