Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Log Analysis

Options
snnygrover
snnygrover
in Logs analysis

there seems to be a problem with my pc, a error saying Win generic host 32 has crashed and the internet stops working. i have uploaded the hijack this file. plz analyze...

/applications/core/interface/file/attachment.php?id=3820" data-fileid="3820" rel="">hijackthis.log

Comments

  • rootkit
    rootkit ✭✭✭
    Options

    Download Malwarebytes' Anti-malware from here:


    http://www.malwarebytes.org/mbam.php


    Once the download is complete, run the install program, and accept all of the default options. Make sure that the options to Update and Launch the software is checked when you click Finish.


    Now, let's make sure that it has all of the latest anti-spyware definitions: click on the Update tab and click the Check for Updates button.


    malwarebytes1.png


    After the updates have been loaded, click on the Scanner tab and choose the Perform Complete Scan option, then click the Scan button.


    a5163075fd548685aa01c10a88346d17.png


    When the scan is complete, it will show you all of the potentially harmful files on your computer - click the button to remove them automatically.


    Paste the scan log here + another Hijackthis log :)

All Time Leaders

Categories

Defenders of the month