Optimizer not fixing all issues
With the latest version I can not optimize as much as I could on previous versions
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Over 300 junk files selected not cleaned by Optimizer
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These are all local/date/temp files
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Sorry... Most of them are located in appdata/local/temp and report says "Failled access denied".
How can I fix this?
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Hello.
First, take screenshot(s) of the issue
and create a log file on your Windows device using Bitdefender Support Tool, by following these steps:
Next, contact Bitdefender Consumer Support by e-mail:
with short description of the issue.
After that, you will get an automated reply by the Bitdefender Customer Care Team, with your ticket number.
Now, in reply to that automated reply, you can send the screenshot(s) you already took and the log file you already created in the first step.
Since you are all done, just wait for the support engineers to investigate your issue and find a solution to fix the issue.
Remember that the screenshot(s) and the log file will help a lot to the support engineers for better and faster investigation on your issue and finding a solution.
Regards.
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