Cannot install newly purchased version (from Best Buy)

PaulW50 · 2023-07-14T19:26:31+00:00

There was an error rendering this rich post.

I keep getting the Communication failure error shown below. I have tried rebooting to no avail. Can anyone help?

Also, Bitdefender Central shows that my PC is not protected under my current subscription. Clicking Enable Protection does not work (2nd image below).

Find more posts tagged with

Comments

Gjoksi

Hello.

You should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

Chat is the fastest way to get in touch with Bitdefender Consumer Support.

NOTE: Bitdefender telephone support is not toll-free!

Regards.

PaulW50

I've updated my subscription and Bitdefender Central shows the new expiry date (2025), but I still can't load the software and enable protection.

Gjoksi

@PaulW50

Hello again.

I believe that your best option is to contact Bitdefender Consumer Support.

Kind regards.

PaulW50

Thanks! I'll try Chat.

Quick Links

All Categories
Recent Posts
Activity
Best Of