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problemi di installazione sul portatile

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Mauro Carrara
Mauro Carrara Sig.
edited July 2023 in Install & Updates

Ho effettuato tutti i passaggi per installare il prodotto sul mio portatile però mi viene detto che l'abbonamento è scaduto.

Answers

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
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    Ciao.

    Contatta l'assistenza clienti di Bitdefender:

    https://www.bitdefender.it/
    https://www.bitdefender.it/consumer/support/

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    tel.: Italia (+39) 0699 268 342 (Italiano - dal Lunedi al Venerdi, orario d'ufficio 09.00 - 18.00)

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    Saluti.

  • Alexandru_BD
    Alexandru_BD admin
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    Hello @Mauro Carrara,

    I have noticed that you have an Internet Security license valid until March 2024.

    You also had a separate Mobile Security for Android license, however, this has indeed expired in March 2023, so if you are trying to install protection on a mobile device, this won't be possible using the Internet Security license because it can cover Windows devices only.

    In the event you also require protection for mobile devices, you can choose from the following options:

    a. contact the Support teams to request an upgrade to Total Security

    b. purchase an additional Mobile Security for Android/iOS license, depending on the mobile operating system

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

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