Remove Bitdefender without supplied password

MrPE

I am an MSP and my client has Bitdefender on several computers. Their former IT firm did not supply them the password to remove. What options do I have?

Gjoksi

Hello.

Check out these articles:

https://www.bitdefender.com/consumer/support/answer/3451/

https://www.bitdefender.com/consumer/support/answer/2076/

"Note: Be sure to remember your password or keep a record of it in a safe place. If you forget the password, you will have to reinstall the program or contact Bitdefender for support."

So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

Chat is the fastest way to get in touch with Bitdefender Consumer Support.

Select: How to's & Troubleshooting Bitdefender products -> Troubleshooting -> select your product, for example: Bitdefender Total Security, click on Contact Support in the black box and then click on Chat 24/7.

NOTE: Bitdefender telephone support is not toll-free!

Regards.