installing in another region

Pastor Uwe

I bought my account on AMAZON Gemany, and want to install it on my Computer in Namibia. What can I do to make it possible? It seems to be restricted.

Gjoksi

Hello.

You should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

Chat is the fastest way to get in touch with Bitdefender Consumer Support.

Select: Activate & Install -> Activate -> select your Bitdefender product, for example Bitdefender Total Security, click on Contact Support in the black box and then click on Chat 24/7.

NOTE: Bitdefender telephone support is not toll-free!

Regards.

Alexandru_BD

Hello @Pastor Uwe and welcome to the Community!

Yes, some Bitdefender codes are supposed to be used only in certain countries.

If you get the error message “This code is restricted in your region and can’t be used to activate a subscription on your account. Please contact your vendor for more information”, and you happen to travel abroad, wait until you get back to the country where you made the Bitdefender purchase before retrying to activate the code in Bitdefender Central.

Should you wish to activate your license/subscription in a different country than where it was purchased, please contact Bitdefender support so they can remove the geographical code restriction for you.

Regards,

Alex