Need Help
hi all
I have 2 issues I need corrected ASAP:
1. I need to remove Backdoor.IRCBot.ABSZ. The disinfect doesn't work.
2. I can't seem to get my Bitdefender to update - how do I set it up?
Thanks
Comments
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BItdefender updates itself on default, every hour or so.
Post here the scan log of Backdoor.IRC.bot.ABSE0 -
here's the scan log - sorry long post
Product : BitDefender Antivirus 2009
Version : BitDefender UIScanner v.12
Scanning task : Deep System Scan
Log date : 20:52:11 15/11/2008
Log path : C:\ProgramData\Bitdefender\Desktop\Profiles\Logs\deep_scan\1226746331_1_02.xml
Scan Paths:Path 0000: C:\Program Files\BitDefender\BitDefender 2009\uiscan.exe
Path 0001: C:\Program Files\Common Files\Steam\SteamService.exe
Path 0002: C:\Program Files\BitDefender\BitDefender 2009\seccenter.exe
Path 0003: C:\Windows\system32\scghost.exe
Path 0004: C:\Windows\System32\svchost.exe
Path 0005: C:\Windows\system32\taskeng.exe
Path 0006: C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
Path 0007: C:\Windows\system32\SearchIndexer.exe
Path 0008: C:\Windows\System32\svchost.exe
Path 0009: C:\Windows\system32\svchost.exe
Path 0010: C:\Windows\system32\svchost.exe
Path 0011: C:\Windows\system32\PnkBstrA.exe
Path 0012: C:\Windows\system32\libusbd-nt.exe
Path 0013: C:\Windows\ehome\ehmsas.exe
Path 0014: C:\Windows\ehome\ehtray.exe
Path 0015: C:\Program Files\Windows Sidebar\sidebar.exe
Path 0016: C:\Program Files\Steam\steam.exe
Path 0017: C:\Program Files\Internode\mum.exe
Path 0018: C:\Program Files\FlashGet\flashget.exe
Path 0019: C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe
Path 0020: C:\Windows\System32\rundll32.exe
Path 0021: C:\Program Files\Pure Networks\Network Magic\nmapp.exe
Path 0022: C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
Path 0023: C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
Path 0024: C:\Windows\Explorer.EXE
Path 0025: C:\Windows\system32\Dwm.exe
Path 0026: C:\Windows\system32\taskeng.exe
Path 0027: C:\Program Files\Citrix\ICA Client\ssonsvr.exe
Path 0028: C:\Windows\system32\svchost.exe
Path 0029: C:\Windows\System32\spoolsv.exe
Path 0030: C:\Windows\system32\svchost.exe
Path 0031: C:\Windows\system32\rundll32.exe
Path 0032: C:\Windows\system32\svchost.exe
Path 0033: C:\Windows\system32\svchost.exe
Path 0034: C:\Windows\System32\svchost.exe
Path 0035: C:\Windows\System32\svchost.exe
Path 0036: C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe
Path 0037: C:\Windows\System32\svchost.exe
Path 0038: C:\Windows\system32\svchost.exe
Path 0039: C:\Windows\system32\nvvsvc.exe
Path 0040: C:\Windows\system32\svchost.exe
Path 0041: C:\Windows\system32\winlogon.exe
Path 0042: C:\Windows\system32\lsm.exe
Path 0043: C:\Windows\system32\lsass.exe
Path 0044: C:\Windows\system32\services.exe
Path 0045: C:\Windows\system32\csrss.exe
Path 0046: C:\Windows\system32\wininit.exe
Path 0047: C:\Windows\system32\csrss.exe
Path 0048: \SystemRoot\System32\smss.exe
Path 0049: C:\
Scan Options:Scan for viruses : Yes
Scan for adware : Yes
Scan for spyware : Yes
Scan for applications : Yes
Scan for dialers : Yes
Scan for rootkits : Yes
Target Selection Options:Scan registry keys : Yes
Scan cookies : Yes
Scan boot sectors : Yes
Scan memory processes : Yes
Scan archives : Yes
Scan runtime packers : Yes
Scan emails : No
Scan all files : Yes
Heuristic Scan : Yes
Scanned extensions :
Excluded extensions :
Target Processing:Default action for infected objects : Disinfect
Default action for suspicious objects : None
Default action for hidden objects : None
Default action for encrypted infected objects : None
Default action for encrypted suspicious objects : None
Default action for password-protected objects : None
Scan engines summaryNumber of virus signatures : 1611748
Archive plugins : 43
Email plugins : 6
Scan plugins : 12
System plugins : 4
Unpack plugins : 7
Overall scan summaryScanned items : 740153
Infected items : 2
Suspicious items : 0
Resolved items : 0
Unresolved items : 21
Password-protected items : 19
Individual viruses found : 1
Scanned directories : 43598
Scanned boot sectors : 2
Scanned archives : 4194
Input-output errors : 37
Scan time : 03:37:59
Files per second : 56
Scanned processes summaryScanned : 49
Infected : 0
Scanned registry keys summaryScanned : 393
Infected : 0
Scanned cookies summaryScanned : 393
Infected : 0
Remaining issues:Object Name Threat Name Final Status
[system] Backdoor.IRCBot.ABSZ Disinfect Failed
[system] Backdoor.IRCBot.ABSZ Disinfect Failed
As for updating, whenever I go to the update screen, it says Bitdefender service is UNAVAILABLE and the checkbox is greyed out. I haven't been able to update it since I purchased it about 2 or so months ago.
My copy is registered and I have 407 days left of the licence.0
